Our Shipping Policy...

Prime Choice Auto Parts offers Free Shipping* on most purchases. Prime Choice Auto Parts is a Canadian owned and operated Factory Direct to consumer Auto Parts Warehouse that provides Discount Auto Parts. Our 100,000+ sq ft Auto Parts Warehouse is conveniently located to provide cost effective and competitive shipping rates to our customers.

* - some restrictions apply. A handling fee may be applied to orders with subtotals below our minimum order amount. See the free shipping page for details. ;Additional charges apply for shipments to NWT, Yukon and Nunavut.

Change of Address

Please verify that your shipping address is correct before paying. We are unable to change any addresses after the order has been placed.

If your package is returned to us due to an error in your address and you wish it to be sent back out then a fee equal to the total shipping cost will need to be charged, or return shipping and a 15% restocking fee will be deducted if you wish a refund.

Shipping Methods

Prime Choice Auto Parts is committed to getting the customer the parts they need quickly and efficiently.  Our distribution centers located in Ontario, British Columbia, and Alberta ensures deliveries are processed rapidly.

We currently make deliveries within Canada through United Parcel Service (UPS), and Canada Post. Delivery times vary between 2-5 business days depending on your location.  The suggested delivery arrival dates on the site are an estimate of the deliver arrival time and not a guarantee.

All shipping carriers reserve the right to extend delivery time by 24 hours to residential deliveries. This is beyond our control. Upon receiving your order, inspect all packages thoroughly for missing, damaged, or incorrect parts. Our auto part warehouse puts forth every effort to prevent shipping damage, however, it does occur occasionally.

If you receive a damaged part, do NOT accept the package; have the shipper immediately return it to the sender. If the shipper has left a damaged package in your absence, immediately contact the shipper and have the package returned to sender. Missing, damaged, or incorrect parts are non-returnable after 30 business days, regardless of the party at fault. We must be contacted immediately if any of the above occurs. Lastly, we are not responsible for lost or stolen packages, and all claims for such must be worked out with the shipping company.

International Shipping Powered by Bongo

We have partnered with Bongo International to service our international customers.

At checkout, choose your international destination from the country drop down menu. Once you select your country, you will be automatically transferred to Bongo's Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.

Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf. We will ship the goods to Bongo's Global Distribution Facility and they will be forwarded to your international address.

We have detected that you may be in the USA. Please go to our American site. If you are not, we are sorry for the inconvenience.